❓FAQ

Frequently Asked Questions

Q: What are the perks for vote and donor ranks?

A: Information about vote and donor Ranks can be found by using the command /ranks, and selecting the rank you have in mind.

Q: How do you trust someone into your claim?

A: Type the command /trust [Player] to give them access to build inside a claim.

Q: Where can I find the server rules?

A: The server rules can be found by typing the command /rules, or on our website.

Q: How do you earn money on this server?

A: You can earn money by setting up your own shop, mining, killing mobs, and voting.

Q: Where do I report a bug, glitch, exploit, or players?

A: You can report the bugs and players in our discord. You can create a ticket at #support channel on our discord. The best way to report the bugs and players is to do it through our discord.

Q: Where do I appeal when I am banned from the server?

A: You need to create a ticket at #support channel to appeal on our discord.

Q: How do I set up a warp?

A: You can set up a warp yourself. For a list of player warps command type /pwarp help in-game.

Q: How do I apply to become a Trusted member?

A: You can apply for Trusted when the application opens and be sure to meet the requirements before applying. Keep an eye on our discord when Trusted applications are open and closed.

Q: How do I get VIP ranks?

A: You can purchase our VIP rank in our store -> https://store.havencraftmc.com/

Q: How do I rank up?

A: To rank up, you must vote for the server. Type /vote to vote and /ranks to check out the rank information in-game.

Q: Is griefing allowed on the server?

A: We are a non-grief survival community, so therefore griefing isn’t allowed. Griefing, theft, and trespassing is bannable.

Q: Where do I use the crate keys?

A: You can use your crate keys at /warp crates.

Q: How do I vote on the server?

A: To vote for the server type /vote.

Q: Where can I find a link to the website or Discord?

A: You can find the discord and website link at /discord and /website.

Q: How do I get started?

A: To get started type /wild which will teleport you into the wilderness.

Q: How to set up a claim?

A: To claim land, right-click one corner of the area you want to claim with a gold shovel, and with it still in hand right-click the opposite corner with the gold shovel too.

Q: What mode is the server on?

A: The server difficulty is in hard mode.

Q: Can I get a refund after losing my items?

A: If you are worry about losing your item, please put it in your vault or enderchest. Staffs cannot refund your item without a valid reason. We have keep inventory on as well!

Q: How can I get into the main nether world?

A: You need to build yourself a nether portal.

Q: How can I get the monthly crate keys?

A: By voting you will have a chance to win a monthly crate key. You can purchase monthly crate keys in store as well.